Need help identifying your product number? STERLING product model numbers may be found in several places, including product packaging, literature, installation instructions, specification sheets, invoices, receipts, and also may be stamped on the product. Follow the links below for specific direction on identifying your product number.

Help and Support

Can't find what you're looking for?

Call Our Team

Sterling Customer Care Center Hours of Operation (1-800-783-7546)


Monday–Friday 8am–5pm (CT)

Holiday Hours
December 22, 8:00 a.m. to 5:00 p.m. (CST)
December 23, 8:00 a.m. to 5:00 p.m. (CST)
December 24 - 26 - Closed
December 29, 8:00 a.m. to 5:00 p.m. (CST)
December 30, 8:00 a.m. to 5:00 p.m. (CST)
December 31 - January 1 - Closed

Normal business hours will resume on Friday, January 2, 2026.

Product Support

Need help with your purchased product? First locate your model number.