Need help identifying your product number? STERLING product model numbers may be found in several places, including product packaging, literature, installation instructions, specification sheets, invoices, receipts, and also may be stamped on the product. Follow the links below for specific direction on identifying your product number.

Help and Support

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Sterling Customer Care Center Hours of Operation (1-800-783-7546)


Monday–Friday 8am–5pm (CT)

Product Support

Need help with your purchased product? First locate your model number.